A warning to all

If you want to get Comcast “High” speed internet, be forewarned…the service you get varies from “Good” to “Junk”. If everything gets hooked up right, then you’ll get the GOOD Comcast High Speed Internet. If you don’t get everything hooked up right, then you get ComCRAP. Sometimes it’ll work, but other times, it’ll just randomly decide to crap out or go on strike. There actually are some factors…It loves to take naps in nights or whenever you’re submitting something to WebAssign, or when you’re submitting a long essay to DeviantART. (The Longer the essay, the bigger the chance for the ‘net to crap out)

And even when it’s working, it loves to slow itself down. We’re talking slower than the pace of an anime-storyline…I once opened an “Angry Video game nerd” video on ScrewAttack, went to work for four hours, came back, and it was STILL loading. I’ve been playing WoW and had to stop during raid times because my latency had reached the Vegeta level. (It’s over NINE THOUSAAAND!) Or it’d just shut off during loot distribution and come back once everyone was ready to move on. This was a friggin-common occurance

Now, if your net’s not working right, keep in mind a few things…If you call Customer Service, expect to be put on hold for about two to four hours, and when you finally get through to them, expect to be finished within a few minutes. Something is NEVER wired wrong on their side, they’ll NEVER admit it, so they’ll send a guy over to your place on Friday.

When they say they’ll send someone over within the week, they really mean that they’ll come over whenever the hell they feel like it. It’s like any other contractor or maintenance worker…Something happens, like another more important case shows up (The person who bothered them a few weeks ago) or they’re off in a HallMark Plaza during business hours when they were supposed to be at your place days ago.

It took a few weeks, but when the person finally came over, he finally found something that was wrong and fixed it, but it was another year of internet and cable deciding to go on strike at really bad times (Like during Season/Series Finales or when they are going to announce the winner of Big Brother) before it finally got through their heads that maybe they wired something wrong as well.

…But it’s only a temporary fix. It’s still junk, and if it’s not working right, then you’ll have to be damn lucky and sucking up a LOT to them if you want Comcast to work as intended. (But was it intended to be broken…Like WoW apparently is? “Working as Intended” is the staff’s response to everything…)


Another part of the problem was what we’re using for a network…Linksys. Linksys is supposed to be one of the more high-quality wireless networks out there, but I gotta warn you…It’s High Quality and it is STILL a hunk-of-junk that, like the Cable Guys at Comcast, only works whenever the hell it feels like it. It loves to just shut itself off at completely inopportune times, or fail to find the central network yet you clearly hooked it up TO that network.

Linksys also loves to do this…Whenever one computer on the network is rebooted or shut off, it’ll take everything else with it. Not the Central computer that’s hosting the network…Even if a Leech (Someone who gets into the Linksys signal) reboots their computer, we have to set the damn thing back up again, set all the other computers up, and then it decided “Screw you my shift’s over” and shut off again.

Now Linksys actually HAS been working a lot better, now all the internet problems are Comcast relapsing to its junk days again…We’ve actually reached the point where “High Speed Internet” has become an oxymoron. Heck, even DIAL-UP would be more efficient. It may be painfully slow, but at least Dial-up never decided “Screw you – I’m turning off and taking the cable with me.” My dad and I want our money back, Comcast promised that this would be BETTER Than Dial-Up, allowing us to connect to our homepage faster than it takes for Naruto to get to the good stuff and not tying up the phone lines…So far, it’s just given us painful results and a very aggravating customer service.


My Advice: Get something like AT&T. Comcast MAY be affordable to you, but it either works or it doesn’t. If it works, great. But if it doesn’t…then you better start looking for some ISPs. ComCRAP couldn't care less about customer service.